Terms and Conditions for Excellence Auto Parts

Last Updated: 17/03/2025

Please read these Terms and Conditions carefully before using the Excellence Auto Parts website. By accessing or using the website, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using the website.

1. Definitions

  • “We,” “Us,” and “Company” refer to Excellence Auto Parts.
  • “You” and “Customer” refer to any person using the website or making a purchase.
  • “Website” refers to expautopart.co.uk.

2. Use of the Website

  • The website may only be used for legal and legitimate purposes.
  • You may not use the website in any manner that violates local or international laws.
  • The company reserves the right to restrict or terminate access to the website for any user violating these terms.

3. Accounts and Orders

  • When creating an account, you are responsible for maintaining the confidentiality of your login details.
  • The company reserves the right to suspend or terminate any account in cases of suspected misuse or fraud.
  • We reserve the right to refuse any order for any reason, including product unavailability or payment issues.

4. Pricing and Payment

  • All prices on the website are listed in British Pounds (£) unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice.
  • We accept the following payment methods: Credit/Debit Cards, PayPal, Bank Transfers.
  • If payment fails, the order will not be processed until full payment is received.

5. Shipping and Delivery

  • We ship within the United Kingdom, Europe, and select other countries.
  • Shipping fees are determined based on weight, destination, and delivery options selected at checkout.
  • Delivery times are estimates, and we are not responsible for delays caused by shipping carriers.
  • The customer is responsible for any customs duties or local taxes applicable to international shipments.

6. Returns and Refunds Policy

  • Customers may return products within 30 days from the date of receipt.
  • The product must be in its original condition, unused, and in its original packaging.
  • The customer is responsible for return shipping costs unless the return is due to an error on our part.
  • Original shipping fees are non-refundable.
  • Refunds will be processed within 7-10 business days after receiving and inspecting the returned product.

7. Warranty Policy

  • All products are covered by a warranty against manufacturing defects as per the manufacturer’s terms.
  • The warranty does not cover damages caused by misuse, improper installation, or normal wear and tear.
  • To claim a warranty, proof of purchase (receipt) must be provided.

8. Intellectual Property

  • All content on the website (text, images, logos, designs) is owned by Excellence Auto Parts and is protected under copyright and trademark laws.
  • No part of the website may be reproduced or distributed without prior written permission.

9. Limitation of Liability

  • We are not responsible for any losses or damages arising from the use of the website, including direct, indirect, or incidental damages.
  • We do not guarantee that the website will be error-free or free from viruses; you should take appropriate precautions to protect your device.

10. Privacy Policy

  • Any information collected through the website is subject to our Privacy Policy, which can be viewed here: Privacy Policy Link.

11. Governing Law

  • These Terms and Conditions are governed by the laws of the United Kingdom, and any disputes arising shall be resolved in UK courts.

12. Changes to Terms

  • We reserve the right to modify these terms at any time. Changes will be posted on this page, and continued use of the website after modifications constitutes acceptance of the updated terms.

13. Contact Information

For any inquiries regarding these terms, please contact us via:

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.